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Grass Fed Meat , Locally Sourced, Free Range, Outdoor Reared
CONTACT US

01747 811077
Email us
Mon to Fri 9am to 5pm
Sat 9am to 1pm

Delivery

Ensuring that your meat, cheese, deli items and fresh, sustainable fish are delivered to you in perfect condition is hugely important to us. We won’t be happy unless you’re happy.

If you have any questions about how we deliver to you, just call us on 01747 811077  or email info@thedorsetmeatcompany.co.uk and we will only be too pleased to help.

Where do we deliver?

We deliver to the whole of the UK excluding the Channel Islands, Northern Ireland and northernmost areas of Scotland.

When do we deliver?

We deliver across mainland UK every Tuesday, Wednesday, Thursday, Friday and Saturday using DHL our courier service partner.

Our fresh, sustainable fish is not available for delivery on any Tuesday. This is because at the beginning of each week, our fresh fish that is landed at South Coast fishing ports on Mondays does not allow us to despatch for delivery on Tuesdays. 

Therefore, the first available delivery day each week for a sustainable, fresh fish order is a Wednesday, and then every Thursday, Friday and Saturday.  

We need you to place your order with us up to 2 days before it is scheduled for delivery.

We’ve put together a little table that sets out our order deadlines. You can of course order as far ahead as you may wish by selecting any future delivery date to suit you.

When is the order deadline?

We need you to place your order with us up to 2 days before it is scheduled for delivery.

We’ve put together a little table that makes it clear.

You place your order on: You can choose to receive your order on:
Friday either Tuesday, Wednesday, Thursday, Friday or Saturday.
Saturday either Tuesday, Wednesday, Thursday, Friday, or Saturday.
Sunday by 10.00 p.m. either Tuesday, Wednesday, Thursday, Friday or Saturday.
Monday by 10.00p.m. either Wednesday, Thursday, Friday or Saturday.
Tuesday by 10.00 p.m. Thursday, Friday or Saturday.
Wednesday either Friday or Saturday.
Thursday Saturday.

Is your fish fresh or frozen?

Fresh, not previously frozen. 

How much is delivery?

For orders between £30.00 and £75.00, it’s £4.95.

For orders above £75.00, delivery is free (excluding Saturday delivery).

For orders placed for Saturday delivery, there is a charge of £7.95.

Do I need to be in when my order is delivered?

No, you don’t need to be in.

Just let us know where you want the box left when you place your order. Somewhere safe would be good, a porch, shed or garage.

If you prefer, we can deliver it to you at work, just let us know.

Will I receive any delivery notification or tracking code?

Yes.

Your order will be despatched for next day delivery.

You can select next day delivery before 12.00 a.m. at checkout.

If you have any questions about ordering, just call us on 01747 811077 or email info@thedorsetmeatcompany.co.uk and we will be only too pleased to help.

Once you have placed your order, you will receive an order confirmation from The Dorset Meat Company by email.

On the day prior to your delivery day, you will receive a text or email notification confirming that your order has been despatched, together with a shipment (consignment) number.

On the morning of your delivery day, you will receive an estimated time of delivery (giving you a 1 hour delivery time slot) by text or email which you will be able to track using your shipment (consignment) number. This is a 14 digit number starting with 418275.

You can get an update on your delivery time by simply going to the DHL website at www.track.dhlparcel.co.uk and entering your shipment (consignment) number.

In the event that your delivery is delayed, you will receive an update notification by text or email.

Once delivery has been made, you will receive confirmation by text or email.

Your delivery will be made in a chilled insulated box containing frozen ice packs which will remain chilled for over 48 hours from the time of despatch.

We would advise that you refrigerate all meat products upon receipt of your delivery.

We would recommend that our fresh, sustainable fish is best eaten on the same day as delivery or within 3 days if stored properly in a fully functioning domestic fridge. To freeze, put the fish into the freezer upon delivery and eat within 3 months. 

Do not re-freeze after defrosting.

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